Fifth Gear develops and delivers solutions for order fulfillment, customer care, product personalization and ecommerce technology to create seamless direct-to-consumer experiences. The company is headquartered in Indianapolis, Indiana.

Xerox is the world’s largest enterprise for business process and document management. Xerox is present in more than 180 countries, has more than 140,000 employees worldwide and annual revenue of over $21 billion, more than 50% of which is from Services such as customer care.

United TranzActions LLC provides payment processing and credit card payment solutions, offering check guarantee, electronic bill presenting and payment, remote deposit capture, credit card processing and online bill payment services. The company is based in Miramar, Florida.

We have some exciting news for our SWPP members. The Call Center School (TCCS), recently launched a new and inventive training platform called TCCS Cloud Learning. TCCS Cloud Learning combines our proven educational content with a new instructional approach creating an interactive e-learning platform for all of our course curriculums.