Posts in category Agent Motivation
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Agent Motivation | Agent Retention
Top Strategies for Reducing Agent Turnover in your Contact Center
Ashley Kalcic 4 min readRead more ...
Contact Center Training | Agent Motivation
Why the concept of "The Power of One" is important to your contact center
Ashley Kalcic 5 min readRead more ...
4 Simple Techniques to Keep Your Agents Fresh And Focused
Philip Barron 5 min readRead more ...