Lorraine Mullen

Lorraine Mullen joined The Call Center School in 2008. With an extensive background in both software user and customer assistance, Lorraine brings a wide range of experience and knowledge to the team.

Recent Posts by Lorraine Mullen

Fifth Gear and The Call Center School: “Convenient E-Learning that enhances Employee Experience”

Fifth Gear develops and delivers solutions for order fulfillment, customer care, product personalization and ecommerce technology to create seamless direct-to-consumer experiences. The company is headquartered in Indianapolis, Indiana.


Xerox and The Call Center School: “Incredibly Useful E-Learning Programs that are Very Affordable”

Xerox is the world’s largest enterprise for business process and document management. Xerox is present in more than 180 countries, has more than 140,000 employees worldwide and annual revenue of over $21 billion, more than 50% of which is from Services such as customer care.


United TranzActions and The Call Center School: "The Self-Paced, Relevant E-Learning Programs are Ideal"

United TranzActions LLC provides payment processing and credit card payment solutions, offering check guarantee, electronic bill presenting and payment, remote deposit capture, credit card processing and online bill payment services. The company is based in Miramar, Florida.